Orders are delivered within 10–12 business days, excluding Saturdays and Sundays.

If your order has not arrived after 12 business days, please contact us via email tioliu with your full name and contact number.

Our team will respond within 24 hours.

Our exchange policy is valid for 7 days from the date of delivery (terms and conditions apply). Requests made after this period cannot be accommodated.

To qualify for an exchange, items must be unused and returned in their original condition. For full details, please review our Exchange Policy.

You can track your order by emailing your order details to tIOLIU@gmail or by contacting us through the Quick Chat icon at the bottom left of the page.

At this time, we are unable to offer adjustments or alterations to our abayas.

Please refer to the size guide available on the product page. If you prefer a modest or relaxed fit, consider sizing up.

Yes, we use premium-quality fabrics selected for comfort, durability, and elegant appearance.